This week we continue with our series of the list of questions you should ask prior to hiring a real estate professional to help sell your home. Last week we asked, “Tell me about your experience and philosophy of doing business.”, “What resources does your company provide to help get my home sold and closed?”and “What is your marketing strategy?” The following questions will help you round out the interview process to better understand the agent you decide to hire.
- What is your negotiation strategy when an offer on my home is received? You need to know what the agent plans to do with an offer. How does he plan to present it to you? What questions have been asked of the other agents and lenders? What is the selling agent’s experience in negotiation? When an agent cannot tell you how he negotiates, he may be willing to leave money and/or terms on the table that could have been more favorable to you.
- How will you communicate with me during the listing period? Knowing what to expect regarding communication can greatly reduce anxiety levels. Would you prefer a telephone call or is an email more convenient? How often would you like to hear from the agent? Letting the agent know what type of communication and how often you would like to be communicated with sets parameters and will help you better understand how flexible the agent may be in meeting your needs.
- Are you a member of NAR, CAR and a local association of REALTORS©? Not every licensed salesperson is a member of NAR, CAR and a local Association of REALTORS©. Not every salesperson can call herself a “REALTOR©” This is important to you because every REALTOR© is committed to following a strict code of ethics. In this most important transaction, you need to know that you will be treated honestly and fairly. Additionally, as a member of NAR, you can be confident that your agent has the latest training courses, articles regarding the latest legal decisions and resources at hand to help market your home more effectively.
- How are you proactive in protecting my interests? Most real estate agents are independent contractors. As such, they run their own small businesses. How many transactions are they juggling at the same time? Does the agent have time for your listing? What forms, disclosures and procedures does your agent employ to protect your interests? Does the agent carry Errors &Omissions insurance? Does the agent make a habit of representing both buyer and seller? If so, what protections and procedures are in place to be sure your interests are met fairly?
Real estate is bought and sold every day. In a changing market it is important that you do your homework before hiring someone to help sell your home. By asking these questions, you will improve your chances of finding and working with a qualified individual. This will help make one of life’s most stressful transactions smoother, so you can enjoy it along the way.
-Kathy Fox
(reprinted from The Sacramento Union with permission)